Privacy Policy

Innovative Technology Solutions values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a demo, contact our team, purchase products, or use our payroll, biometric attendance, and access control related services.

Information We Collect

We may collect the following categories of information:

• Contact information such as name, company name, email address, phone number, and business address.
• Inquiry and transaction details such as requested products, service requirements, quotations, invoices, and support history.
• Technical information such as browser type, device data, IP address, referral source, and website usage information.
• Business verification and payment information required to process legitimate orders and service requests.

How We Use Information

• To respond to enquiries, schedule demos, provide quotations, and fulfill orders.
• To deliver installation, onboarding, technical support, and after-sales service.
• To issue invoices, process payments, and maintain internal transaction records.
• To improve our website, products, services, and customer communication.
• To comply with applicable legal, tax, accounting, and regulatory requirements.

How We Share Information

We do not sell personal information. We may share limited information with payment processors, logistics partners, installation partners, software or hosting providers, and professional advisors only to the extent necessary to operate our business, complete transactions, provide support, or comply with law.

Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards to protect data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention

We retain information for as long as necessary to provide services, complete transactions, maintain business records, resolve disputes, and satisfy legal or accounting obligations.

Your Choices

You may contact us to update your contact information, request deletion where applicable, or ask questions about how your data is handled. Certain records may need to be retained for billing, tax, fraud prevention, or compliance purposes.

Third-Party Services

Our website or business operations may rely on third-party services such as payment gateways, analytics tools, communication platforms, and hosting providers. Their handling of data is governed by their own policies and agreements.

Contact Us

If you have any privacy-related questions, please contact us at: